ControllerInnovation Gangwerk SRL Appointment and contact requestsWhen you contact us or use the appointment-request form, we may process the information you provide, such as your name, email address, telephone number, location, preferred date, selected service and the content of your message. We use this information to respond to your request, communicate with you and, where applicable, take steps at your request before entering into a service agreement. Important information about messagesPlease provide only information necessary for your request. In particular, do not submit unnecessary sensitive personal information about yourself or other people through the free-text field. Legal basisDepending on the context, processing is based on steps taken at your request before a contract, performance of a contract, our legitimate interest in responding to enquiries and operating our business, or consent where consent is specifically requested. Recipients and service providersPersonal data is accessed only where necessary for handling your request and operating the website. If hosting, email, analytics, embedded media, booking, newsletter or other external providers are added to this website, this Privacy Policy must be updated before those services are activated. RetentionWe retain enquiry and appointment information only for as long as necessary for communication, service administration and applicable legal or accounting obligations. Retention periods may vary depending on whether an enquiry results in a service relationship. Your rightsSubject to the requirements of applicable data-protection law, you may have rights to access, rectify or erase your personal data, restrict or object to processing, and receive data you provided in a portable format where applicable. Where processing is based on consent, consent may be withdrawn for the future. You may contact us using the details above. Supervisory authorityYou also have the right to lodge a complaint with the competent data-protection supervisory authority. For a controller established in Romania, the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) is the relevant national supervisory authority, without prejudice to rights available under applicable EU law. Cookies and external servicesThis version of the website is designed without advertising or analytics cookies. If analytics, social-media pixels, embedded maps, videos or other non-essential technologies are added later, the privacy information and, where required, the consent mechanism must be updated before activation. ChangesWe may update this Privacy Policy when the website, services or legal requirements change. The current version will be published on this website. Last updated: September 2026. This policy reflects the current website configuration and should be reviewed when new third-party services are introduced.
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